Customer Care

Our Customer Care office is here to answer your jamón questions or help you select just the right jamón!

HOURS: Monday-Friday: 9am-8pm ET

PHONE: 800-710-4304

FAX: 757-566-9603


Order Tracking

To track your order, click here.


Hassle Free Returns

Our number one goal is for you to be happy with your order. If you are not pleased with any aspect of your order, we want to hear from you. We’ll do whatever it takes to make it right.

Contact our Customer Care team at or 800-710-4304, Monday-Friday from 9am-8pm ET. We will get back to you within one business day, usually a lot sooner.

To read more about the Returns Policy, click here.


Business Office & Warehouse - A La Tienda Company

3601 La Grange Parkway Toano VA 23168

Customer Care: 800-710-4304 (Hablamos Español)

Please use this form to share questions, comments or suggestions. We will get back to you within one business day.

Contact Us