Quality Commitment

We want you to be completely happy with purchases made from Jamon.com. Our care and attention starts with the selection of products from the finest jamón producers in Spain, and ends when you are happy with your order.

Products are stored under climate-controlled conditions in our warehouse and packed with the utmost care in environmentally sensitive (recycled, recyclable and/or reusable) containers to arrive in pristine condition.

If you ever have a problem with one of the items you've purchased, just call or email us. If your order arrives damaged or we shipped incorrect products, we will send replacements. If you are unhappy with your order for any other reason, it is our goal to resolve the problem quickly and to your satisfaction.

As a family company, we stand behind our products 100% - please let us know if there is anything we can do to improve our products or our service.